
To resolve the issues listed above, use the following guidance to delete the SIP profile for the affected user.

Lync 2013: %UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync.This cached information is stored in the users SIP Profile in a folder named sip_( SipURI of the user) located on a Windows computer in the following folder, depending of the client version:


The cache is to minimize the bandwidth consumption of the Skype for Business (Lync) client, since it retrieves a lot of information from cache. This caching information is used when the client does e.g. The desktop client of Skype for Business (or Lync 2010 / Lync 2013) cache a lot of information on the PC. I recently had a scenario, where clearing up the current Skype for Business Profile solved our problem, I our case the Skype for Business client had problems logging on and it was not related to network or DNS.
